Before you contact us, see if you can find what you’re looking for at any of the below links:
Looking for our online parts store? It’s here: LINK
Want to request a repair? See our repair FAQ here: LINK
You can find our general Frequently Asked Questions Page here: LINK
Can’t find what you’re looking for at the above links? Feel free to call our office during our office hours
Kato USA does not offer general advice about model railroading and is unable to
provide a product search service.
Please see your local hobby shop for assistance.
Kato USA, Inc. 100 Remington Road Schaumburg, IL 60173
2pm - 4pm Monday - Friday Central Standard Time (excluding Holidays)
Sekisui Kinzoku, Kato USA's parent company, was established in August, 1957. The year 2017 will mark its 60th anniversary of producing Precision Railroad Models. Not all items included on the Japanese site are imported and/or readily available in North America Please understand this link is established primarily for hobbyists wanting to explore our business in another market. Questions and comments regarding North American models should be directed to KATO USA..Kato Japan Website